The add item section allows you to add a single catalog item. If you are attempting to upload multiple items or you have a spreadsheet of the items you would like to load, using the bulk upload option may be useful.
In order to add a single item to the catalog, please follow these steps:
1. Ensure that the proper supplier is selected in the top left corner.
2. Select "Items" in the navigation sidebar.
3. Select "New" under the "Inventory Category".
4. Enter the item's UPC and SKU. If the UPC matches an item that is already created on the RewardOps system, the item creation form will be populated with the details for that item.
5. The supplier will then be able to add and update fields about the new item. First, the supplier can update the item's SKU. The supplier can then update the type of item they would like to upload by selecting an option in the drop-down. Next, the supplier can choose which category the item should be located in. Selecting the marketplace category has two main functionalities. The first is that the remainder of the item create form will be tailored to fields relevant to items in that marketplace category. The second is that programs will use the marketplace categories to map to their custom categories so that items will automatically be populated into the site custom categories.
6. The first fields to be completed is the basic item information. The supplier will input this information in all languages relevant to their programs. The supplier can toggle between the languages by clicking on the language they would like to complete.
Input the brand of the item. Suggested brand names will appear as the user begins typing. Brands are not specific to the supplier. Brand is a required field.
Select the language that is currently being inputted in the text boxes. For each applicable language, text will have to be inputted. Name is a required field.
Input the name of the item. This name will appear in the catalogue.
Input the long description for the item. The long description will appear in the catalogue. Description is not a required field.
If applicable, input additional specifications regarding the item. The specifications section is used for more granular item details that the supplier does not want to appear in the item description. Specifications is not a required field.
7. Next the supplier insert images for the item. The items will need to be inserted for all required languages as there may be text in the image. The first image will be the primary image that is shown in the catalogue.
8. Next the supplier will enter the manufacturer part number, the regular price, the sale price and the MSRP. The majority of the time the sale price will be the same as the regular price, but the supplier can use the sale price to give programs a discount on the item.
12. Next the supplier will enter custom properties. This is additional information that is not native to the RewardOps platform, but is required by programs that the supplier will service, or the supplier needs fields for their own reporting.
13. Next, a supplier will enter the fulfillment details for the item. This includes the follow fields:
- Required fields: this indicate the fields that a consumer will have to enter on the catalogue app to place an order for the item.
- Est. Shipping Cost: An estimate of the shipping cost for the item in the suppliers currency.
- Est. Handling Cost: An estimate of the handling cost for the item in the suppliers currency.
- Fulfillment Instructions: Details regarding the how the consumer will receive the item. An example of this would be a shipping time estimate.
- Terms and Conditions: These are related to the item in general, not just shipping. An example would be the return policy for the item.
- Shipping Dimensions: These are the dimensions of the item in the required shipping packaging not just the item dimension. These are important for calculating shipping estimates.
14. Finally, review all of the inputted item information and select the collection that the item will be created in. The collection is more granular groupings that a supplier can leverage to organize items.